You built something real. Now you need someone who will sit across the table, look at your P&L, and tell you what you already suspect but haven't acted on. That is what we do at Perspective Business Coaching.
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More hours, more staff, same bank balance. The leak is usually in pricing, scope creep, or a product line that looked profitable on paper but eats margin in practice. We find it within the first session.
Delegation fails when roles are fuzzy. We map decision rights so your ops manager can actually manage ops, and you get Fridays back.
Hiring, leasing, borrowing: each one is a bet. We stress-test the numbers before you sign anything, using a simple cash-flow model you can update yourself.
Most of our clients are owners of companies turning over £500k to £5m. They are competent, hard-working, and stuck. The stuckness is rarely about effort. It is about perspective. One conversation can reframe a problem you have been circling for months.
We start every engagement with a 45-minute diagnostic call. No charge. No pitch deck. Just your numbers, your frustrations, and an honest assessment of whether coaching will move the needle for you.
We pull apart your last 12 months of accounts. Gross margin by service line, customer concentration risk, cash conversion cycle. You get a one-page snapshot that tells you exactly where profit leaks out. Expect two 90-minute sessions and some homework: gathering invoices, timesheets, and supplier contracts.
Armed with the data, we pick the two or three levers that will have the largest impact. Sometimes that means raising prices on 20% of your client base. Sometimes it means killing a product. We build a 90-day action plan with specific targets, owner names, and deadlines. No vague "improve communication" goals.
Fortnightly calls keep momentum. Each sprint has one deliverable: a revised pricing page, a new onboarding checklist, a hiring brief. We review what worked, what stalled, and adjust. You will probably want to skip a call at some point because you are busy. That is the call you need the most.
We compare your new numbers against the baseline from week one. You keep the spreadsheet, the action plan, and the decision-rights map. If you want ongoing monthly check-ins, we offer that too, but the goal is to make you self-sufficient.
Names and industries anonymised at the client's request. The metrics are audited from their management accounts.
Three café sites, 22 staff, owner working 70-hour weeks. We restructured the rota, renegotiated two supplier contracts, and introduced a simple daily cash report. Within 14 weeks the owner dropped to 45 hours and took a week off for the first time in three years.
+18% net margin −25 hrs/week
Recurring revenue was growing at 8% year-on-year, but churn ate most of it. We identified that 40% of churned accounts had never completed onboarding. A three-email sequence and a 15-minute setup call cut churn by nearly half in one quarter.
Churn: 6.2% → 3.4% ARR +£140k
Revenue was £1.2m but the owner was quoting every job personally. We hired a junior estimator, built a quoting template, and introduced a minimum project value. Quote volume dropped 60%, win rate doubled, and revenue climbed to £1.5m with fewer headaches.
+£300k revenue Win rate 2×Fill in the form or reach us directly. We respond within one working day, usually faster.
96 Barrows-Stanton Park, Cummings Court, IP8 8OD, England, United Kingdom